We will accept returns on an unused item within 90 days of purchase for a full refund. Please send the unused item back to the address below:
Gear Tech LLC
4947 Artistic Pl
Colorado Springs CO.
Returns may take 3 to 4 weeks to process once received.
The following items may not be returned without authorization: Items over 90 days old, rope or cable sold by the foot, close-out items, custom spliced items, special orders
Important Safety Note: For your safety we cannot accept returns on used climbing equipment. We carefully inspect returned products. Items that feature wear may be returned to you or subject to a partial refund.